Unlock insights with analytics
Atlas includes a suite of analytics and dedicated dashboards to help your team track conversations and make informed decisions.
Conversation intelligence and specialized dashboards
Gain access to data from every interaction to understand customer needs and preferences – organized cleanly for your teams.
The Atlas platform includes:
- Real-time conversation data
- Complete transparency
- Full visibility with Team View
- Dedicated dashboards for sales and marketing
- Detailed conversation analytics
- Website analytics
Traffic analysis
Atlas includes a dashboard dedicated to website traffic and conversation volume over time.
Sales dashboard
The sales dashboard helps your team keep track of past and ongoing customer engagements.
Marketing dashboard
The marketing dashboard helps you track your website visits, conversations, and conversions.
Account dashboard
The account dashboard gives you a quick look at how the various locations, such as communities, are doing in a given date range.
Additional analytics
Atlas can create additional reports with more details, including things like this word cloud for those interested in the most-used terms in conversations.
We can also handle special requests made per community – for example, quantifying interest in specific school districts.
Data analytics to elevate homebuilders
Harness the power of every conversation to:
- Understand customer sentiment and feedback in real-time.
- Tailor your communication strategies based on actual customer interactions.
- Identify emerging trends in customer inquiries and concerns.
- Improve product and service offerings based on customer feedback.
- Tailor marketing efforts to drive measurable results.
- Identify most effective sales tactics from customer interactions.
- Enhance response efficiency and customer satisfaction.
- Proactively anticipate and meet future customer needs.